Terms and Conditions

Terms and Conditions

The following Terms and Conditions are applicable to the provision of services:

1. Scope of Services

The services (“Services”) to be provided by OrbitTech Limited (“OrbitTech”) to the Client shall consist of advice, support, consultancy, configuration, software solutions, cloud backup & hosting and other services agreed between both parties.

OrbitTech shall render the Services to the Client as an independent consultant. The full responsibility for any use made of the Services shall rest exclusively with the Client.

Please note that OrbitTech cannot take responsibility for not being able to complete the agreed work due to any malfunction to the systems that may occur during the contracted period, or any requests outside the scope of the original specification. OrbitTech shall perform its duties with due care, confidentiality, diligence, skill and judgment.

2. Obligation of the Client

The Client must comply with the terms of this Agreement and without limitation promptly provide OrbitTech with such information and assistance in order for OrbitTech to fulfil its obligations.

3. Remuneration

For the rendering of the Services the Client shall pay to OrbitTech the fees or reimbursable amounts formally agreed at the commencement of work or as updated as changes to the contract.

4. Payment

Invoices will normally be presented to the Client on a monthly basis. All payments due shall be made within 15 days of the date of the invoice, without setoff withholding or counterclaim, to the bank account specified in the invoice.

If payment is not received within the stipulated period, work will be restored to the status provided or proceedings will be commenced.

5. Confidentiality

All information belonging to the Client will be treated by OrbitTech as confidential and shall not without the client’s prior written consent be used for any purpose outside the agreed conditions on which OrbitTech is working at the time. This information will be keep confidential and shall not be disclosed to any third party.

6. Intellectual Property Rights

The Client shall retain ownership of all rights including Intellectual Property Rights.

7. Liability

OrbitTech shall use all reasonable care in preparing and rendering the Services, and these shall reflect their professional skill and judgement. OrbitTech will rectify errors in their work at their own expense.

No director employee or agent of OrbitTech shall have any personal liability in connection with rendering the Services.

8. Cancellation notice

One month’s notice is required for any cancellation of support or service, after which time the full fee will be payable.

Updated: 18 May 2018

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